The Popular Courts system, in correspondence with the principle that timely and adequate attention to the population is a vitally important factor, has created a mechanism based on addressing every concern, dissatisfaction and dissatisfaction expressed by the people in relation to the court action, and provide an adequate response.
Such attention in court is offered every business day during business hours.
In the People's Supreme Court and in the provincial Courts there are Offices of Attention to the Population, where supervisors of the judicial activity with experience in the work of the courts, responsible for guiding and processing the presented approaches are located.
The organizational structures of the Court System collaborate with each other, in pursuit of promptness and quality in the attention to the formulated approaches.
Periodically, the behavior of this activity is evaluated, based on the causes that generate nonconformities, fundamental tendencies that are manifested and levels of responsibility.